Placing Your Order

      To complete your purchase, simply follow these steps:

  • Browse and choose products: Explore our product range to find the items you wish to purchase.

  • Add to cart: Click the "Add to Cart" button for each product you select.

  • Review your cart: Before checking out, access your cart to confirm product details, quantity, and pricing.

  • Finalize your order: Click “Proceed to Checkout”, enter your delivery details, choose a payment method, and complete the transaction to confirm your purchase.

      Payment Security

      Your payment security is our priority! We protect your financial data using two main            methods:

  • Our payment system is certified under PCI-DSS (Payment Card Industry Data Security Standard), complying with global security standards for card data processing.

  • End-to-end encryption technology is employed to fully secure your credit card information, billing address, and other payment details. You can be confident that all transactions are 100% safe.

      Shipping & Delivery Timeline

      Order fulfillment involves two stages:

  • Order Processing: After your order is confirmed (generally within 12 hours after payment), we process and ship it within 2 business days.

  • Delivery Period:

    • Domestic orders: Standard delivery typically requires 3–8 business days.

    • International orders: Delivery generally takes 5–22 business days, depending on the destination and customs clearance procedures.

  1. Order Tracking

    Real-time order tracking is available:

  • After shipment, we will send a tracking number to the email address you registered. This information is also available in the “Order History” section of your account.

  • You can enter this tracking number on the shipping carrier’s official website (e.g., UPS or DHL) to view the current status and estimated delivery date.

  1. Delivery Charges

    Free standard shipping is provided on all orders—no minimum order value is required.

  2. Product Setup

    No assembly is necessary! All items are fully assembled before shipping. Simply unbox the product—it will be ready to use in about one minute without tools or extra steps.

  3. Returns Policy

    We offer a 30-day return guarantee for all products:

  • If you are not satisfied with your purchase, you may request a return within 30 days of receiving the product.

  • We cover all costs associated with return shipping.

  1. Contact Customer Service

    You can reach our support team by email:

  • Email: igzkpnh679@hotmail.com

  • For a quicker response: Please include your order number (if available) and a clear description of your issue (e.g., order inquiries, return requests) in your message.

  • Response time: We will reply within 48 business hours (Monday–Friday, excluding public holidays).